EFS was founded in 1985 by Ralph Holmes. Ralph was a family man, a fair business man with integrity and honesty. These are core company values that are still at the heart of the company today which is still owned and run by the Holmes family.
To maintain these values, we commit to always work towards the pillars of our ethical policy:
- Ethical workplace and culture
- Ethical business
- Ethical products and services
ETHICAL WORKPLACE AND CULTURE:
We believe in a fair workplace for everybody where we will always support and look after our staff. we will always strive to achieve this by:
- Being and equal opportunities employer
- Providing fair pay and working conditions for all
- Upholding a strict anti-bullying and discrimination policy
- An open door policy for staff to speak to managers and always be supported with their needs and requirements
- Encouraging and supporting staff to progress within the company
ETHICAL BUSINESS:
The company has always prided itself on the way it conducts business with both customers and suppliers. We believe that having an ethical approach to business will provide customers with the best products and the best prices without endangering the security of the business. We will do this by:
- Always maintaining the needs of the customer as a priority
- Ensuring that our customer service is as professional as possible and of an extremely high standard
- Always being clear and transparent with our business dealings
- Operating a strict anti-bribery policy when quoting for business
ETHICAL PRODUCTS AND SERVICES:
EFS has always believed in supplying the best goods and products to our customers at a fair price and backing that up with excellent customer service. We will always do this by:
- Provide the best quality of goods at fair prices
- Provide cost effective alternatives where budget is a customer issue
- Be clear and honest about the difference in the above circumstances
- Continue to keep costs as low as possible by maintaining excellent long term business relationships with existing suppliers
- Carrying our due diligence on new suppliers to ensure they provide the level of products and services expected